FAQ

we would like to answer all the frequently asked questions here, then all our clients can get answer faster than usual.

  • Can you ship to our third party warehouse?

    Yes, we will provide you all the packaging information and you need to provide the SKU information and the packing listing file, we will take photos with all the details to you confirm all the things are correct , then you provide us third party warehouse shipping details, we will help you .

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  • Can you ship to FBA for us?

    Yes, we are professional on shipping to worldwide amazon fulfillment center , we follow all the amazon policy. So just give us the information, we will help you to ship right away

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  • What is the payment terms?

    Sample order, we ask 100% payment; trial order or back order, we ask 50% deposit, pay balance when the products are ready.

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  • Color error

    When you provide us a new color to make, their may a color error, so we need to work together to adjust it , we hope you will not complain about that

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  • What brand are you working with?

    Because we are doing international custom business, some of our clients are big band , but we can not tell you any information about them, It is our responsibility to protect the benefits of all our clients. We will protect your benefits too .

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  • What kind of stainless steel do we have usually?

    We only made 304 and 316 , two types of food grade stainless steel, we can make one layer or double layer bottle with these two steel. But we cannot use 201 steel to make bottle for you , we do not think the quality is good enough for people’s healthy, so we do not use it .

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  • What kind of material do you have?

    366 trading have Stainless steel, glass, silicone, plastic, ceramic bottles for your choice !

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  • 316 Vs 304 Stainless Steel Which Is Better?

    Which one is better, it will depend one where you will use and what is your budget ! any questions, email us, more details will be provided!

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